PRISM TECHNOLOGY INTERNATIONAL Email Address: sales @compulaser.com

Frequently Asked Questions
Q. I waste a lot of time waiting for my print jobs to finish so that I can return to work in my applications. Is there any way to speed up the printing?
   
A.

You may not be able to increase the pace at which your printer turns out pages. If it has enough memory, it's already going as fast as it can. (If not, adding more memory will help.) You can, however, get back to your applications faster by "printing in background."

Background printing means you're sending the job to a "spooler," which takes the job from your application, then sends it to the printer. Meanwhile, you can get back to work almost instantly. Note, however, that spooled jobs take longer to print. Many application programs have print spooling (background spooling) capability built-in. Otherwise, software programs are available to handle the task.

   
Q. Why I am getting light print on just part of my page?
 
A. Chances are that the cartridge is to blame, either it is defective or because its toner supply is running low. If you're lucky, the problem will disappear after you install a replacement cartridge. If you do not have a replacement cartridge on hand, remove the cartridge and redistribute the toner by rolling it from side-to-side and front-to-back, but only to a 45° angle in each direction.

If the light print problem isn't caused by the above, your printer most likely has a bad laser scanner, although light print could also result from a malfunctioning DC Controller.
   
Q. If I use a recycled or remanufactured cartridge in my machine will it void my manufacturer's warranty?
   
A. No! Using a recycled or remanufactured cartridge DOES NOT void a manufacturer's warranty.
   
Q. How does remanufacturing cartridges help the environment?
   
A. Remanufacturing both laser and inkjet cartridges reduces the amount of non-biodegradable plastic in landfills. Additionally, the manufacturing process used to create new cartridges depends heavily on fossil fuels, usually imported fossil fuels. That's why the EPA has mandated the use of remanufactured cartridges for all federal agencies.
   
Q. Can I save money by using remanufactured cartridges?
   
A. Yes! Savings up to 60 percent! Your savings can amount to thousands of dollars each year.
   
Q. Are remanufactured cartridges inferior to new ones?
   
A. No. There should be no difference in the print quality or page yield of a remanufactured cartridge. We use only graphics quality toner and replacement parts that meet or exceed the OEM standard.
                                      
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